“The 6 Transformations You Need to Master”: an Interview with Prof. Yesha Sivan for WalkMe

Prof. Yesha Sivan, the Founder and CEO of i8 Ventures, was interviewed by Amir Farhi, WalkMe VP of Strategic Development. WalkMe develops and promotes the concept and platform named DAP – Digital Adoption Platform. WalkMe pioneered the concept of DAP to simplify user experiences by combining insights, guidance, and automation capabilities. In the interview, Prof. Sivan focuses on 6 digital transformations that each and every manager in the digital era should master and understand. The framework divides the 6 transformations into two categories: Internal (transformations that affect the products and the services an organization provides to its customers) and External (transformations that affect the organizations’ strategy, business models, and is even disrupting the industry). Below is the link to the interview: video and description of the framework. https://blog.walkme.com/6-digital-transformations/?t=20&para1=SML The full details of the six transformations framework can be found in the article “Digital Leader: Master of Six Digital Transformations” authored by Prof. Yesha Sivan and Raz Heiferman, published by Cutter Consortium, on the Business Technology Strategies journal Vol. 12, No. 2, September 2014. The link to the article can be found in the interview. Chapter 4 in our Hebrew e-book “Doing Digital&quot” published on “e-vrit” platform https://bit.ly/2odl5th contains a detailed description of the six digital transformations framework.

Digital Champions: A 2018 PWC Strategy& Research

Strategy&, the strategy division of PWC has published recently a new global study “Global Digital Operations Study 2018 – Digital Champions”. This new study is focused on understanding how companies and their leaders have built an integrated ecosystem to provide value to customers based on end-to-end solutions. The study is focused on the industrial sector but can provide inspiration and guidelines to many other business sectors. The integrated digital industrial concept, named Industry 4.0 (or Industrie 4.0 in Germany, one of the leading countries that promote this concept,) deals with the adoption of digital technologies and how they affect the processes and products in the industrial sector. As we can see, these technologies have a profound impact on all the related processes – product design, supply chain, production and operation processes, customer delivery, accounting, and invoicing processes. The digital technologies are now embedded directly into the product, augmenting it into a physical-digital product. These technologies are the foundation for new innovative business models. We are now in the stage of transforming from the Digital 3.0, which was focused mainly on automation and the single machine view, to the Industry 4.0 concept which has a much broader view, a systemic view. Industry 4.0 is focused on digitalization of end-to-end processes, integrating the different parts of the human and machine automation, data collection from all the processes, and using that data to support real-time decision processes while providing new and exciting customer experiences. Industry 4.0 is the realization of the digital transformation of the industrial sector. Industry 4.0 requires deep collaboration between all the stakeholders, executive management commitment, a clear business strategy for the digital era, and more. Companies that don’t understand this deep paradigm shift will, probably, face the risk of disruption. For the study, PWC Strategy& experts have interviewed and met 1,100 executive managers of leading industrial global companies. The study was focused on understanding their point of view on the Industry 4.0 concept and implementation. One of the main findings of the study was that there are quite a few companies that have fully adopted and implemented the Industry 4.0 concept. They deserve the title of Digital Champions. The study found that the Digital Champions excel in four categories: Customer Solutions; Operations; Technology; People. They have successfully developed four ecosystems to support each of those areas. The link to this interesting study. In our e-book “Doing Digital”, published on the E-vrit application (desktop and mobile), we refer in Chapter 8, paragraph 8.2, to the seven sectors that most probably will face disruption in the coming years. We quote a previous PWC Strategy& study, named “Seven Surprising Disruptions” and present the industrial sector as a candidate for disruption if companies will not adopt the Industry 4.0 concept. Leading industrial companies like Philips, Siemens, GE, and others have already adopted that concept. To our book: Doing Digital We recommend all industrial companies to start their digital transformation as soon as possible. If not, they are taking the risk of being disrupted and being too late to recover.

Who Should Lead the Digital Transformation: An Article by Boston University’s Prof. Kane

Prof. Gerald Kane, a professor of Information Systems at Boston College, published an interesting post in the MIT Sloan Management Review blog on August 2018. The blog deals with the question who should lead the challenging journey of digital transformation.

The post is based on large-scale research with 4,300 managers, executives, and analysts “Which functional area is primarily leading your company’s digital progress?” The researchers observed that digital transformation is more of an organizational and managerial challenge than it is a technological one. As organizations mature, they are less likely to report that IT leads this digital progress; 23% of respondents at early-stage companies name IT as the primary leader of digitalization efforts, versus 16% at maturing companies. When digital progress is led by technologists, companies often end up with glittering technologies that either go unused or fail to meet the business’s objectives.

The findings of the research are summarized in the above table. One may see clearly that as the organization matures regarding its digital transformation, the CEO’s or their office takes the lead. 41% of maturing organizations report that the CEO’s office is leading the transformation.

Following are the links to Prof. Kane’s blog and to the full research.

In the e-book (Hebrew) “Doing Digital,” by Raz Heiferman and Prof. Yesha Sivan, you can find, in chapter 10, our discussion on digital maturity and in chapters 13 and 14 our discussion on who should lead this strategic transformation.

Following is the link to the e-book

“0 to 1 to 100” The magic of Israel-China venture relations

By Fang Ying, Senior Writer, China Business Knowledge @ CUHK Israel has always been dubbed the “Startup Nation”. With 140 scientists, technicians, and engineers per 10,000 employees, it boasts the highest number of scientists and technology professionals per capita in the world. More than 250 multinational corporations, including Google, Apple, and Microsoft, have R&D or innovation centers in the country. What are the secrets behind Israel’s miracle? How is the startup environment there different from that of China? Are there any opportunities for the two countries to work and benefit each other? Prof. Yesha Y. Sivan, Tel-Aviv based visiting professor of innovation and venture at the Chinese University of Hong Kong (CUHK) Business School, shares his insights with China Business Knowledge (CBK) @ CUHK.

CBK: AS AN ISRAELI, WHAT DO YOU THINK ARE THE SECRETS BEHIND THE SUCCESS OF ISRAEL?

Prof. Sivan: The Israeli venture ecosystem (venture is defined as the combination of innovation and finance) is unique, which I believe is one of the most advanced and flexible ecosystems in the world. In recent years, Israel has become the Mecca for entrepreneurs, venture capitals, multinational companies, and experienced professionals. It is efficient, particularly in terms of digitalization, information systems, cyber technology, and artificial intelligence. The development of Israel’s venture ecosystem started with the Israeli government’s heavy national defense investments combined with Israeli people’s creativeness. It continued with Yozma (Hebrew for “initiative”), an Israeli government initiative in 1993, which offered attractive tax incentives to foreign venture capital investments in Israel and doubled any investment with funds from the government. These Yozma funds commercialized the defense ideas to successful firms which went global later through IPOs or M&As, which, in turn, continued the upward cycle with more venture capitals, experienced managers, and super-angles. Today, in my mind, the biggest advantage of Israeli venture ecosystem is the presence of multinational companies. There are already 250 multinational companies which have set up their R&D centers in Israel. They are top players in the global economy, including IBM, Intel, Amazon, Google, Facebook, and Huawei. I believe many of these big names have already realized how beneficial a presence in Israel can be. It is often said that if an engineer from Microsoft wants to talk to an engineer from Google, they better to do it in Hebrew, in Israel. At the same time, the fact that the Israeli startups can learn from these big players is a wonderful plus for them. In recent years, we have seen some local companies that started from Israel to become unicorns in some industries around the world, for example, Checkpoint, Wix, and Mobile Eye (recently merged to Intel for $13 billion USD).

CBK: BASED ON YOUR OBSERVATION, WHEN IT COMES TO INNOVATION, WHAT ARE THE DIFFERENCES BETWEEN CHINA AND ISRAEL?

Prof. Sivan: China (1.3 billion people) is obviously different from Israel (8 million people) — China’s scale is much bigger than that of Israel. In simplest terms, I would say that Israel focuses on “zero to one (0–>1)”, while China focuses on “one to one hundred (1–>100)”. This is also the source of mutual fascination. Israel is good at creating something from nothing; Israelis are used to offering new solutions for new problems. Think about ICQ, which is the “father” of QQ and the “grandfather” of WeChat. There was almost nothing at first, and then suddenly there is something. That’s what Israel has been doing in the last 70 years since 1948. Israelis seldom pay attention to the local market – they are always targeting global markets. They were born global. In contrast, China is good at scaling up from one to one hundred. The market is vast in China, and so they need to come up with scalable solutions. They can easily achieve success by only focusing on the local market (which can be a honey trap – as some Chinese firms are globally impaired). And that’s the basis for the two countries to cooperate. In fact, many deals are happening now: Chinese companies are going to Israel to find the idea or technology (from zero to one) whereas Israeli companies are going to China to scale their markets (from one to one hundred). Lumenis is one such example – it’s a globally based Israeli medical technology firm which has been bought by a Chinese PE firm in search of expansion.

CBK: MOST PEOPLE THINK THAT HONG KONG IS FALLING BEHIND IN THE INNOVATION/VENTURE GAME. WHAT KIND OF ADVICE WOULD YOU GIVE TO THE HONG KONG GOVERNMENT TO BOOST ITS DEVELOPMENT?

Prof. Sivan: Hong Kong used to be a strong player in innovation and entrepreneurship. However, it failed to find its 21st direction, as compared with other cities, such as Shenzhen. Given the high land price in the city, small companies may not be able to survive. So the Hong Kong government should take a unique positioning, for example, by bringing big innovation players to Hong Kong to further support innovation. Giants can create giants. We don’t do innovation for the sake of innovation. What we want is to create and keep jobs in the city and improve people’s quality of living. So the Hong Kong government needs to think about how to keep companies in Hong Kong by supporting them, which is the basis for long-term development. I call this HK 3.0.

CBK: SOME CRITICS THINK THAT CHINA’S INNOVATION PERFORMANCE IS RELATIVELY WEAK WHEN COMPARING WITH ITS R&D INVESTMENT. WHAT IS YOUR VIEW ON THAT?

Prof. Sivan: We have different data and measurements to evaluate innovation performance. But no one can deny that there are now several new-era companies in China becoming global players, such as Tencent, Alibaba or Mobike. These companies are growing with new technologies and business models for the 21-century. They are the top players in their markets – globally. In the future, I believe we are going to see more and more such china-born companies. By analogy, China-born companies should not be satisfied with conquering just the Chinese market; they need to think more globally. The truth is even when you don’t think about going global, your competitors will be thinking about that and will take over your market eventually. So thinking globally is important to a company’s long-term development.

CBK: NOWADAYS CHANGES, PARTICULAR THOSE BROUGHT BY DIGITAL INNOVATIONS, ARE EVERYWHERE. AND COMPANIES IN ANY SIZE ARE FACING TREMENDOUS PRESSURES TO ADAPT TO THE NEW ENVIRONMENT. WHAT WOULD BE YOUR TIPS FOR THEM?

Prof. Sivan: This is my focused area of work, and digital transformation is the theme of the main courses I am teaching here at CUHK Business School. In the digital era, suppliers, customers, and shareholders are all expecting changes and should act quickly to adapt to changes. I believe there is one universal panacea to deal with external change – and that is the internal ability to change, and change often- namely being agile. For example, in recent years, we see that physical marketplaces have transformed into digital and virtual market spaces. So companies today must understand the dynamics of such a new environment and become more responsive to operate in our digital world. When it comes to innovation, even the well-known process of disruptive innovation, which in the past could take years to disrupt any industry, has now accelerated into a matter of months, or even weeks. So companies should all learn how to transform from disruptive innovation to “killer” innovation. Facing today’s ever-changing digital environment, I would say being agile is one of the keys to any company’s success. You can receive China Business Knowledge (CBK) monthly articles by subscribing here. For other CBK stories see here.

Do we Need More or Less Government Input in the Venture Ecosystem?

GCV Symposium 2017 – London, May 23-24, 2017 Paul Morris, Chief Investment Officer, VC Unit, DIT (Department for International Trade) and Yesha Sivan, CEO at Coller Institute of Venture, engage in a lively debate during their panel discussion at the 2017 GCV Symposium, on whether more or less government input in the venture ecosystem is for the better. In its seventh year (2017,) the GCV (Global, Corporate, Venturing) Symposium is the leading event for global corporate venturing professionals and has experienced exponential growth, attracting an enviable list of speakers and international senior delegates. 400+ business leaders from the corporate venturing and wider high growth business ecosystem participate in the two-day 2017 GCV Symposium covering innovation and strategy. Full panel video. Moderator: Prof. Yesha Sivan.  

2016 Book: Handbook on 3D3C Platforms by Prof. Yesha Sivan (Ed.)

Y. Sivan (Ed.)
Handbook on 3D3C Platforms
Applications and Tools for Three Dimensional Systems for Community, Creation, and Commerce
Series: Progress in IS
  • Provides a single, comprehensive resource on the emerging phenomenon of 3D3C worlds
  • Includes an introductory chapter on the history of the field
  • Offers insight on the variety of applications and future research directions
  • Includes a sample visual Appendix on one Kind of 3D3C world
This book presents 3D3C platforms – three-dimensional systems for community, creation, and commerce. It discusses tools including bots in social networks, team creativity, privacy, and virtual currencies & micropayments as well as their applications in areas like healthcare, energy, collaboration, and art. More than 20 authors from 10 countries share their experiences, research findings and perspectives, offering a comprehensive resource on the emerging field of 3D3C worlds. The book is designed for both the novice and the expert as a way to unleash the emerging opportunities in 3D3C worlds. From the book cover: This Handbook maps with breadth and insight the exciting frontier of building virtual worlds with digital technologies. David Perkins, Research Professor, Harvard Graduate School of Education This book is from one of the most adventurous and energetic persons I have ever met. Yesha takes us into new undiscovered spaces and provides insight into the phenomena of social interaction and immersive experiences that transform our lives. Cees de Bont, Dean of School of Design & Chair Professor of Design, School of Design of the Hong Kong Polytechnic University When you read 3D3C Platforms you realize what a domain like ours — 3D printing — can and should do for the world. Clearly, we are just starting. Inspiring. David Reis, CEO, Stratasys Ltd This book provides a stunning overview of how virtual worlds are reshaping possibilities for identity and community. The range of topics addressed by the authors — from privacy and taxation to fashion and health care — provide a powerful road map for addressing the emerging potential of these online environments. Tom Boellstorff, Professor, Department of Anthropology, University of California, Irvine Available at Springer or Amazon.